In Event Management, what does an Event Rule primarily create?

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In Event Management, an Event Rule primarily creates an alert. This is because Event Rules are designed to monitor specific conditions or thresholds within the IT environment. When these conditions are met, the Event Rule generates an alert which serves as a notification of an event that may require attention or intervention.

Alerts are critical in Event Management because they help operational teams to respond promptly to potential issues before they escalate into larger problems. By using Event Rules effectively, organizations can automate monitoring and reduce the manual overhead associated with tracking system performance or responding to incidents.

The other options, while relevant to IT service management, do not represent the primary output of an Event Rule. Notifications, while related, are more about conveying information to users rather than being the direct result of an Event Rule. Change requests and incidents pertain to different processes within IT service management, focusing on planned changes and unplanned disruptions, respectively.

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