In service mapping, what do Service Maps focus on creating?

In service mapping, Service Maps focus on creating connections between services. This is fundamental because Service Maps aim to visualize how various services within an organization are interconnected, which is crucial for understanding dependencies, impacts, and the overall service landscape.

Service mapping provides a detailed representation of the infrastructure, showing not just individual services but also how they relate to and rely on one another to deliver business value. By mapping these connections, teams can gain insights into performance and potential risks, leading to more effective management and delivery of services.

The emphasis on relationships rather than endpoints or broad classifications ensures that organizations can assess the impact of changes or outages more effectively, facilitating better decision-making and improved incident response. Thus, the focus on creating connections between services is a core aspect of effective service mapping.