What are methods for removing an unwanted CI?

The chosen method of adding mapping boundaries or tweaking traffic-based discovery is a strategic approach to refine the identification and mapping of Configuration Items (CIs) in Service Mapping. By implementing mapping boundaries, you can delineate which elements are considered part of the service map, thereby excluding unnecessary or unwanted CIs from being included. This can be particularly useful in complex environments where multiple layers of services and infrastructure might generate noise in the data.

Tweaking traffic-based discovery involves adjusting how the discovery process interprets network traffic to determine which CIs should be included in a service map. By refining these parameters, unwanted CIs can be filtered out during the discovery process, ensuring that only relevant components are mapped to the services.

This method is productive because it directly influences the discovery process in real-time, allowing for a more controlled and precise mapping of your services as environments change and as new CIs are introduced.

The other methods mentioned would not effectively remove unwanted CIs. For example, increasing the discovery time might lead to a more comprehensive scan but does not inherently filter out undesired CIs. Resetting the CI database could potentially remove everything, but it might also erase valuable data instead of selectively removing unwanted items. Modifying user permissions has no direct impact on the C