What does an Entry Point represent?

An Entry Point represents a method by which a user interacts with a service. In the context of Service Mapping, Entry Points are crucial as they serve as the interface or access point for users to engage with the underlying services. This can include various user interfaces, applications, or systems through which end-users initiate their requests or operations. Understanding Entry Points is essential for mapping out services accurately since they define how services are consumed and experienced by users. This interaction mechanism provides insights into service availability and performance from the user's perspective, which is vital for effective service management and optimization.