What is a potential challenge when using Service Mapping?

Difficulty in integrating legacy systems is indeed a significant challenge when using Service Mapping. Legacy systems often have outdated architectures and technologies that may not be designed to easily interface with modern applications and services. This lack of compatibility can result in complex mapping processes, requiring considerable effort to ensure that all components within the service landscape are accurately represented.

When attempting to create a comprehensive view of services, legacy systems can hinder progress due to various factors such as limited documentation, proprietary technologies, and outdated interfaces. This can complicate the automation processes within Service Mapping, making it harder to maintain an up-to-date service model. Moreover, these systems may not provide the necessary data for effective dependency mapping, leading to incomplete or inaccurate service representations.

Addressing issues with legacy systems typically requires a tailored approach, including assessing these systems for modernization opportunities or developing custom integration solutions, both of which can add to the project's complexity and timeline.