What is typically included in a service map created through Service Mapping?

A service map created through Service Mapping typically includes specific endpoints and connections. This is essential for understanding how various components of a service interact with each other and the external systems they depend on. Service Mapping aims to provide a detailed and visual representation of the infrastructure and applications that constitute a particular service, identifying the key elements, their interdependencies, and interactions.

By illustrating specific endpoints and connections, it helps teams to not only comprehend the architectural layout but also to troubleshoot issues effectively. This level of detail is crucial for monitoring, managing, and optimizing service performance, as well as for planning changes or upgrades within the service's ecosystem.

Other aspects like general process descriptions or high-level service hierarchies provide context, but they don't delve into the granular level of detail necessary for technical management. Detailed CI relationships do play a role in the mapping process, yet the focus is primarily on identifying operational components and their interactions, which is why the inclusion of specific endpoints and connections is a defining characteristic of a well-constructed service map.