When configurations are required in Service Mapping, which role primarily handles advanced customization?

The SM_ADMIN role is primarily responsible for advanced customization in Service Mapping. This role is designed to manage the Service Mapping application and grants access to various features needed for sophisticated configuration and customization.

Individuals with the SM_ADMIN role possess the authority to define and modify the elements that make up the service map, including the relationships between different application components and infrastructure items. This includes the ability to create and manage application services, configure discovery schedules, and fine-tune mapping settings to ensure they align with organizational needs.

The advanced functionalities available to the SM_ADMIN role enable an in-depth understanding of the configuration required to accurately reflect the business services and their dependencies. This role's elevated permissions are key in facilitating more complex changes that might be necessary as the environment evolves, which is critical for maintaining relevance and efficiency in service mapping.

Understanding the specific responsibilities and privileges associated with this role helps clarify the importance of the SM_ADMIN in overseeing advanced customization tasks within the Service Mapping framework.