Which Phase of Service Mapping comes after Entry Point?

The phase that directly follows the Entry Point in Service Mapping is Process Detection. This phase is critical as it involves identifying the ongoing processes that connect to the defined entry point, allowing the mapping of the services and components that depend on or interact with that entry point.

During Process Detection, the system uncovers what services are initiated or affected when a user accesses the entry point, providing a clearer understanding of how various components work together. This is essential for creating an accurate representation of service dependencies and ensuring that the services are well-documented in the IT Asset and Configuration Management database.

Understanding this phase is pivotal, as it ensures that the subsequent steps in the service mapping process can leverage the accurate data gathered about the processes connected to the entry point, enabling a comprehensive view of service dependencies and interactions.