Which roles are installed with Service Mapping?

The roles associated with Service Mapping are designed to support the specific functionality and management of service maps within the ServiceNow platform. The correct answer encompasses roles that directly relate to the responsibilities connected to Service Mapping features.

The roles listed as sm_admin, sm_user, and sm_app_owner are explicitly tailored for various user roles within the Service Mapping framework.

• sm_admin typically has a comprehensive oversight of the Service Mapping application, allowing for the configuration and management of service maps and related components.

• sm_user is likely focused on utilizing the service maps for their operational needs, enabling users to access and interact with the service mapping data efficiently.

• sm_app_owner signifies the role responsible for maintaining the applications related to service maps, ensuring that the applications correctly reflect the services they represent.

These roles distinctly align with the functionalities within Service Mapping, thereby facilitating effective service management, analysis, and operational use.

The other options include roles that, while important in their own contexts, do not specifically cater to the functionalities or administrative aspects of Service Mapping. For example, service_manager, network_admin, and data_analyst focus on broader service management and data handling but are not uniquely tied to service mapping tasks. Similarly, admin, user, developer,